Terms and Conditions for Fast & Reliable Mobile Mechanic (FRMM)

By using or accessing any services offered by Fast & Reliable Mobile Mechanic (“Services”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree to these Terms, please refrain from using our Services.

1. Scope of Services

• On-Site Auto Repairs & Diagnostics: FRMM connects customers to certified or highly qualified mobile mechanics who perform automotive repairs, diagnostic evaluations, and related services at a location of your choosing.
• Payments: All payments are made directly to the technician at the time of service. FRMM does not process or hold payments on your behalf.

2. Eligibility & Responsibility

• Age Requirement: You must be at least 18 years old or have the express permission of a parent or legal guardian who accepts these Terms on your behalf.
• Customer Duties: You agree to provide a safe, accessible location for mechanics to work, to make yourself available at the scheduled time, and to pay any required fees, including our standard $125 diagnostic fee (non-refundable if the technician cannot replicate your vehicle’s issue).
• By submitting a form on our website, calling us, texting us, or otherwise requesting service, you agree to receive conversational and service-related SMS messages from Fast And Reliable Mobile Mechanic. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

3. Non-Solicitation

Customers agree they will not solicit, hire, or contract mechanics outside FRMM for at least two (2) years following the initial introduction by FRMM. If violated, we reserve the right to pursue damages and cancel any applicable warranties.

4. Unauthorized Use

You agree not to use our website or communication channels in any unlawful, threatening, or abusive manner, including attempts to hack, scrape data, or undermine the legitimate operations of FRMM or our technicians.

5. Parking Fee Responsibility

If a service requires the mechanic to enter a paid parking facility, you are responsible for any parking fees incurred during the service.

6. Cancellation, No-Show & Refunds

1. Cancellation (>24 hours prior): Free of charge, full refund (if pre-paid arrangement was made).
2. Cancellation (<24 hours prior): $99.99 cancellation fee.
3. No-Show Fee: If you are not present or responsive within 15 minutes of the scheduled appointment, a $99.99 no-show fee applies.
4. Same-Day Service: Any same-day priority service fees are non-refundable.
5. Work Stopped Midway: If you halt work after it has begun, the full quoted amount remains due.

7. Incorrect or Incomplete Addresses

If the mechanic arrives at an incorrect or incomplete address provided by you, and the service cannot be performed, FRMM may cancel the appointment and assess a no-show fee.

8. Incorrect Parts Supplied by Customer

If you supply incorrect or incompatible parts, the mechanic may charge a minimum of 25% of the labor cost or one (1) hour of labor (whichever is higher) to cover lost time and effort.

9. Limited Warranty

FRMM offers a limited warranty for repairs performed by mechanics we connect to you; details are available upon request. Unauthorized or subsequent third-party repairs void any FRMM warranty. Body work is provided “as is” and may not match factory conditions exactly.

10. Pre-Purchase Car Inspections

These inspections are non-invasive and do not guarantee vehicle condition. FRMM does not assume liability for undiscovered issues or any changes that may occur after the inspection. You remain solely responsible for decisions to purchase or not purchase a vehicle.

11. Disputes Over Amounts & Legal Action

• Collections: If you dispute a charge unsuccessfully, FRMM reserves the right to pursue collections or legal action for owed balances.
• Arbitration or Small Claims: Except where prohibited, we may require disputes be settled via arbitration or in small claims court in Palm Beach County, Florida.

12. Liability for Third-Party Diagnostics

If you rely on an external mechanic’s diagnosis before contacting FRMM, we are not liable for errors, omissions, or failures in that prior diagnosis.

13. Partial or Declined Services

• Partial Service Orders: If you select multiple services but complete only some, no refunds or credits apply for omitted services.
• Declination On-Site: Should you decline service once the mechanic has arrived, the full service amount remains due.

14. Service Timeframes & Delays

We attempt to meet scheduled service windows but do not guarantee exact times. Unforeseen delays, including traffic or prior job overruns, may occur. FRMM is not liable for losses resulting from timing delays.

15. Ownership & Intellectual Property

All content on FRMM’s website or in our communications is owned or licensed by FRMM. Unauthorized use, reproduction, or distribution is prohibited.

16. Limitation of Liability

All Services are provided “as is.” FRMM makes no guarantees of uninterrupted or error-free service. We are not liable for indirect, incidental, or consequential damages. Your sole remedy is to discontinue using our Services.

17. Governing Law & Venue

These Terms are governed by and construed in accordance with the laws of the State of Florida. Any disputes shall be subject to the exclusive jurisdiction of the courts in Palm Beach County, Florida.

18. Enforceability

If any provision of these Terms is held invalid, the remaining sections remain in full force. Our failure to enforce any provision does not waive our right to enforce it later.

19. Entire Agreement & Assignment

These Terms and our Privacy Policy represent the complete agreement between you and FRMM. You may not assign your rights or obligations to any third party without our written consent. FRMM may assign its rights or obligations without restriction.

20. Contact & Acknowledgment

If you have any questions about these Terms, please contact us before proceeding with our Services. Your use of FRMM’s Services confirms your acceptance of these Terms. By submitting a form on our website, calling us, texting us, or otherwise requesting service, you agree to receive conversational and service-related SMS messages from Fast And Reliable Mobile Mechanic. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

21. SMS
1.SMS Consent Communication:

The information 561 412 2502 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.     2. Types of SMS Communications:

If you have consented to receive text messages from fast and reliable mobile mechanic, you may receive messages related to the following:

• Account notifications
• Customer care

Example: “Fast And Reliable Mobile Mechanic: Your mobile mechanic appointment is confirmed for today between 2:00 PM and 4:00 PM. Reply HELP for help. Reply STOP to opt out..”


      3.Message Frequency:Message frequency may vary depending on the type of communication. For example, you may receive up to [10] SMS messages per week related to your [appointments/billing, etc.].

Example: “Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.”

       4. Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

       5. Opt-In Method:

You may opt in to receive SMS messages from fast and reliable mobile mechanic in the following ways

• By submitting an online form at ” https://fastandreliablemobilemechanic.com/contact-us “

       6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
       7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at “https://fastandreliablemobilemechanic.com/contact-us&#8221;

• Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

       8. Standard Messaging Disclosures:

Message frequency may vary

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our privacy policy at https://fastandreliablemobilemechanic.com/privacy-policy/ and terms and conditions at  https://fastandreliablemobilemechanic.com/terms-and-conditions/ pages.

Last Updated: [December, 2024]