Contact Information:
Fast and Reliable Mobile Mechanic, LLC
Phone: 561-412-2502
Location: Palm Beach, Florida

At Fast and Reliable Mobile Mechanic, LLC, we are committed to protecting your privacy and ensuring the safety of your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We collect and process personal data that you provide directly to us in order to offer our mobile auto repair services. This includes:

• Name

• Phone number

• Address

• Vehicle information

• Any other personal data necessary to provide a personalized and efficient service

This information is collected for legal reasons and to help us accurately locate you and deliver the best service possible, saving you the hassle of towing.

2. Purpose of Data Collection

We collect personal data for the following reasons:

• Service delivery: To provide mobile auto repair services directly to you.

• Legal compliance: To meet local and federal legal requirements related to our services.

• Communication: To contact you regarding your service, updates, and for customer support.

3. Data Retention

We retain your personal data for two (2) years from the date of service. After this period, your data will be securely deleted from our systems unless it is needed for legal or regulatory reasons.

4. How We Share Your Data

We do not share, sell, or distribute your personal data to third parties except when:

• Required by law: If legally obligated, we may disclose your personal data to comply with laws, legal processes, or government requests.

• Third-party service providers: We may share your data with trusted third-party providers necessary to perform services on our behalf, such as payment processors or customer communication platforms. These providers are required to protect your data and use it solely for our purposes.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Opting Out of Data Collection

If you prefer not to have your personal information collected, you can opt out by contacting us directly at 561-412-2502. However, opting out may affect our ability to provide you with our services effectively, as we require certain personal data to perform mobile auto repairs and to communicate with you.

6. Data Security

We take the security of your personal data seriously. We employ appropriate administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, use, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the complete security of your personal data.

7. Dispute Resolution and Refund Policy

In the event of a dispute, please contact us immediately to discuss your concerns. We handle disputes on a case-by-case basis. While our general policy is that there are no refunds, we guarantee that your car will be test-driven and trialed by you after the work is complete to ensure the service meets your expectations before payment is finalized.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. Please check this page periodically to stay informed of any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Fast and Reliable Mobile Mechanic, LLC
Phone: 561-412-2502
Location: Palm Beach, Florida

Thank you for choosing Fast and Reliable Mobile Mechanic, LLC. We value your trust and are dedicated to providing you with prompt, reliable, and safe services.